Last updated 04 August 2018
Personal Information That We Collect
The personal information that we collect may include your name, address, email, telephone number and any other personal information you ask us to hold on your behalf. We collect personal information through phone calls, form enquiries, emails, reservations, meetings, quotations, orders, bookings and contracts.
How We Use Your Personal Information
We use your personal information to provide services, carry out contracts, complete/send out orders, and to meet our legal, accounting and tax obligations. At the point we determine there is no longer a requirement to hold your personal information, it will be either destroyed or securely isolated and protected from any further processing. Unless required to do so by law we will not disclose, sell or share your personal information without your consent.
Where you have opted into our newsletter, we may send you information from time to time that we have assessed to be beneficial. Such information will be processed on the grounds of legitimate interests and non-intrusive. You will always have the option to opt-out/unsubscribe at any time.
You have the right to request any personal information that we process or hold about you, together with the reasons for processing, how long we intend to hold it, and to whom we disclose it to. You also have the right to ask us to correct any incorrect personal information that we hold about you, or to erase it, unless there is a valid or legal reason for not doing so. In certain circumstances you have the right to data portability of your personal information and to be informed of our automated decision-making.
Sharing Your Personal Information
We use the following services and business functions.
Google Analytics – We use Google Analytics on our website and follow Google guidelines to implement anonymous reporting of site usage. Our current data retention setting is 26 months. Read a technical explanation of how Analytics anonymizes IP addresses here. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use Google Analytics Opt-out.
Consent Choice – The check boxes below show you the embedded content on our website that you have consented to so far. No data is transferred before you consent to it. You can opt-out at any time by unchecking them and clicking the Update button.
Third Party Websites
We take appropriate technical and organisational measures to protect and secure your personal information, including need-to-know access control, encryption, firewalls, anti-virus, two-factor authentication where appropriate, and SSL/HTTPS protocol.
Lodging A Complaint
If you wish to raise a complaint regarding our processing of your personal information, you can do so at the ICO (Information Commissioner’s Office) – https://ico.org.uk/concerns/.
How Do I Change My Cookie Settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.